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Visitor Planning Guide & Park FAQs

If you are planning on visiting the Park, we have put together a variety of common questions and answers in this section. Find out more frequently asked questions about food and drink, ride photography, our shops, rides and attractions.

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General Park FAQs

Are the rides affected by cold weather, wind, and rain?

Lost Property

Do I have to queue again if another person in my party can’t ride as they are looking after a child?

What is there to do indoors in wet weather?

Face Coverings & NHS Covid Passes

Are there any additional charges once we gain entry to the park?

How can I download my digital images from ride photos?

Are you able to cater for guests with specific dietary requirements?

Do you have places to purchase food?

Do you have a charging point for electric vehicles?

Can we change the date of our visit if the weather forecast is poor?

Do you have facilities for Corporate Bookings?

Is there WiFi at the Park?

Can I hire a Stroller at the Park?

Information on Concessions Tickets

What do I do if I lose someone in my party?

Are there lockers at the park?

Can I bring my dog into the Park ?

What are the car parking facilities at Paultons?

Is it easy to find our way around the Park?

Are you able to post a Park map to me?

How do I book School Visits?

What is your charity policy?

What is 3D Secure & how do I reset my card’s password?

Is there security at the Park?

Is there a cash machine at the park?

I’d like to work at Paultons, how do I apply?

Do you do anything special for birthdays?

I booked day tickets online but would like to book a break instead, what do I do?

Are there Baby Changing Facilities at the Park?

Are there any toilets near the entrance?

What are the rules on smoking?

Does Paultons Park offer work experience?

What clothing is suitable for a visit to Paultons?

What payment methods can I use at Paultons?
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