Back to Visitor Planning Guide & Park FAQs

Use of face coverings whilst at the Park

Monday 17th May 2021

In line with Government guidance face coverings will need to be worn by all guests (with the exception of children under 11 years and anyone with a disability or medical condition that precludes them from wearing a face covering) when entering any of our:

  • Shops and indoor food and beverage outlets.
  • Toilets and  Baby Care Centres.
  • All Indoor facilities/attractions.
  • Storm Chaser and Al’s Auto Academy queue lines and whilst using the following rides:  Boulder Dash, Cat-o-pillar, Cyclonator, Dino Chase, Dragon Ride, Edge, Expedition Express, Flight of the Pterosaur, Kontiki, Grandpa Pig’s Little Train Ride, Magma, Pirate Ship, Rio Grande Train Ride, Sky Swinger, Storm Chaser, Temple Heights, Velociraptor, Victorian Carousel, Viking Boats, Windmill Towers.

We recommend you bring your own face covering to wear as needed and ask you to please observe all signage and instructions relating to this.

If you are unable to wear a face covering for any of the reasons above we recommend you visit https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own or https://hiddendisabilitiesstore.com/shop.html to obtain a badge or card to signify you are exempt.

Guests are welcome to wear face coverings on site wherever they wish.  There is, however, no necessity to wear them when walking around the park and this will not be enforced outside of the above environments as per the Government’s guidance for the theme park and attraction industry.

You may see some of our staff wearing face coverings and protective visors around the Park. This is to keep our teams who work in certain roles safe. As per government guidance it is not mandatory for our staff to wear face coverings at all times – all areas of operation have been fully risk assessed following the government guidance for the theme park and attraction industry.

Face coverings are available to purchase at the Park if necessary.

Back to Visitor Planning Guide & Park FAQs

Related help articles

What else can we help with?