Wheelchair Accessibility

The vast majority of the Park is laid with smooth level tarmac paths to aid accessibility around the Park for wheelchair and mobility scooter users. The only exception is the Lakeside Walk which is laid to compacted gravel.

A limited number of wheelchairs (self propelled) are available on a free of charge hire basis and are collected and returned to our First Aid Centre. Due to the limited supply we suggest these are pre-booked for the day of your visit either by calling the Park on 023 8081 4442 or emailing enquiries@paultons.co.uk (please allow up to 5 days for a response). Guests wishing to hire a wheelchair must have sufficient mobility to walk from their vehicle to the First Aid Centre where their wheelchair will be available for collection.

Electric mobility scooters are available to hire online via our mobility scooter hire page, which also details hire charges and terms of use.

As the hire of our mobility scooters is not limited to guests with disabilities, please note that users are not automatically eligible for ride access via the exit gates*.  A Queue Assist Pass will be required when a mobility scooter is hired which can be applied for and pre-booked here.

*The only exception to this is when an Access ID/Card is held with the wheelchair symbol assigned.  Please report to our First Aid Room  to see the Nurse once the mobility scooter has been collected in these instances.

All Catering and Shopping facilities are accessible to guests in wheelchairs. If you require additional assistance please do not hesitate to ask for assistance from a member of our staff as they will be delighted to assist.

If you have any queries before your visit please get in touch.