The safety of our guests is always our top priority and whilst some rides do have weight restrictions, in most cases access to the rides depends on containment, i.e. whether a guest can safely be contained on the ride in the harnesses or straps.
Whilst we appreciate that this can be a sensitive subject, if a person cannot be contained safely and comfortably on a ride in the harnesses or straps then regrettably use of the ride will be politely declined. The decision of the ride operator on whether to allow someone on to the ride is final and we do hope that no offence is taken by this. After all, the health and safety of our guests and staff will always be our number one priority.