How do I report a lost item?
Please email lostproperty@paultons.co.uk to report a missing item.
Important Information:
Paultons Park cannot accept responsibility for any items lost inside the Park or in the car parks.
Perishables will be disposed of immediately along with soiled items.
If your item is found you will be contacted by email usually within 72 hours. We will hold your found item for 1 month only.
We charge a postage and packaging fee of £4.95 to send the item back to you, using a 48hr Royal Mail Track and Trace Service. In the event that your item weighs in excess of 5kg, the cost of postage will increase accordingly.
Unclaimed and unreported items are held for 3 weeks. All unclaimed items are either donated to charity, recycled, or disposed of with personal information/details enclosed destroyed.