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Guests with Disabilities

Thursday 7th January 2021

We welcome visits from guests with disabilities and will do everything possible to ensure they have a safe and pleasurable visit and are able to participate in as many activities as possible. A summary of the facilities we offer are as follows:

  • Wheelchair or mobility scooter dependent guests are admitted free of charge
  • A vast majority of the rides and attractions at Paultons, including Peppa Pig World, are designed to be fully accessible to disabled guests, therefore we do not offer a discounted disabled rate for guests or their carers.
  • Nearly all paths are flat and tarmac surfaced
  • Special car parking area in main car park
  • All restaurants and shops are wheelchair accessible
  • Ample toilet facilities for guests with disabilities
  • Manual wheelchairs are available to hire from our first aid centre free of charge. Limited availability during busy times so please pre-book before your visit by calling 023 8081 4442. Please be aware hiring a wheelchair inside the park does not permit free entry.
  • Queue Assist Policy for guests who experience difficulties queueing.  On arrival at the First Aid Centre a guest wishing to take part in the Queue Assist Scheme will be asked for documentary proof of the disability which can take the form of a GP’s letter, Association Membership details, Council run membership or any other official document that states the disability.  Please visit  for more details.
  • The Victorian Carousel with special carriage accessible to wheelchair users
  • Admittance allowed for fully trained assistance dogs
  • Changing facilities available
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